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Alerts & Workflows

ByteHide's alerting system helps you stay informed about critical events in your applications through automated notifications and workflow triggers.

Log Retention Notifications

ByteHide automatically notifies you about log retention limits to help manage your data storage.

Free Plan Retention

  • 7 Days: Free plan includes 7 days of log retention
  • Upgrade Prompt: Notification suggests upgrading to Team plan for longer retention
  • Visual Indicator: Blue info banner displays retention status

Alert Types

Critical Error Alerts

  • Automatic Detection: Monitor for Critical and Error level logs
  • Threshold Based: Alert when error count exceeds limits
  • Real-time Notifications: Instant alerts for critical issues

Performance Alerts

  • Slow Operations: Alert on performance degradation
  • Resource Usage: Monitor memory and CPU through logs
  • Response Time: Track application response times

Security Alerts

  • Authentication Failures: Monitor failed login attempts
  • Suspicious Activity: Detect unusual access patterns
  • Security Violations: Alert on security-related events

Custom Alerts

  • Tag-based: Create alerts based on specific log tags
  • Message Content: Alert on specific log message patterns
  • User Activity: Monitor specific user actions

Alert Configuration

Alert Rules

Configure alerts based on:

  • Log Level: Critical, Error, Warn, Info
  • Time Window: Alert frequency and timing
  • Threshold: Number of occurrences before alerting
  • Conditions: Complex filtering criteria

Notification Methods

  • Email: Send alerts to team email addresses
  • Webhook: Integrate with external systems
  • Dashboard: In-app notifications
  • Mobile: Push notifications (if available)

Workflow Automation

Incident Response

  • Auto-Escalation: Escalate unresolved alerts
  • Team Notification: Alert relevant team members
  • Ticket Creation: Automatically create support tickets

Integration Triggers

  • Slack Integration: Send alerts to Slack channels
  • Teams Integration: Microsoft Teams notifications
  • PagerDuty: Critical alert escalation
  • Custom Webhooks: Integrate with any external system

Auto-Resolution

  • Resolution Detection: Automatically close alerts when issues resolve
  • Follow-up Actions: Trigger post-resolution workflows
  • Report Generation: Create incident summary reports

Alert Management

Alert Dashboard

View and manage all alerts from a central dashboard:

  • Active Alerts: Currently triggered alerts
  • Alert History: Past alert activity
  • Performance Metrics: Alert response times
  • Team Activity: Who responded to which alerts

Alert States

  • Triggered: Alert condition met
  • Acknowledged: Team member acknowledged alert
  • Investigating: Investigation in progress
  • Resolved: Issue resolved and alert closed

Team Collaboration

Alert Assignment

  • Auto-Assignment: Assign alerts based on rules
  • Manual Assignment: Team members can claim alerts
  • Escalation: Escalate unassigned alerts

Communication

  • Alert Comments: Add comments to alert investigations
  • Status Updates: Update alert status with context
  • Team Notifications: Keep team informed of progress

Configuration Examples

Critical Error Alert

Trigger: Level is Critical
Time Window: 1 minute
Threshold: 1 occurrence
Notification: Email + Slack

Performance Degradation Alert

Trigger: Tags contains "slow" AND Level is Warn
Time Window: 5 minutes
Threshold: 10 occurrences
Notification: Email to DevOps team

Security Alert

Trigger: Tags contains "security" OR Message contains "unauthorized"
Time Window: 1 minute
Threshold: 1 occurrence
Notification: Immediate email + PagerDuty

Best Practices

Alert Design

  • Actionable: Ensure alerts lead to specific actions
  • Clear Context: Include enough information for investigation
  • Appropriate Urgency: Match notification method to severity

Noise Reduction

  • Threshold Tuning: Adjust thresholds to reduce false positives
  • Time Windows: Use appropriate time windows for grouping
  • Suppression: Suppress duplicate or related alerts

Team Coordination

  • Clear Ownership: Define who responds to which alerts
  • Escalation Paths: Establish clear escalation procedures
  • Documentation: Document common alert responses

Integration Setup

Webhook Configuration

{
  "url": "https://your-system.com/webhook",
  "method": "POST",
  "headers": {
    "Authorization": "Bearer your-token"
  }
}

Slack Integration

  • Connect your Slack workspace
  • Choose notification channels
  • Configure message format
  • Set up threaded conversations

Monitoring and Analytics

Alert Metrics

  • Response Time: How quickly alerts are acknowledged
  • Resolution Time: Time from alert to resolution
  • False Positive Rate: Percentage of invalid alerts
  • Coverage: Percentage of issues caught by alerts

Reporting

  • Daily Summaries: Alert activity summaries
  • Trend Analysis: Alert volume and pattern trends
  • Team Performance: Response time analytics
  • System Health: Overall application health metrics

Next Steps

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